My Account Section

Shipping Policy

Don Francisco’s is committed to freshness. We roast our coffees daily and ship within the next business day of the order. If the item you have ordered is not in stock, we will contact you and inform you of the delay and expected delivery time.

Your order will be shipped UPS ground,unless otherwise specified. Please refer to the Shipping Cost Section to determine correct amount. Any questions, please call 800-697-5282(Monday - Friday 7:30 am- 4:30 pm PST)

We currently do not accept UPS 2 Day Air, or UPS 3 Day select shipping options through our web site. Please call for these shipping options: 800-697-JAVA (Monday-Friday, 7:30am to 4:30pm PST).


Delivery Schedule

1. UPS Ground Service: We use UPS Ground Services for all deliveries to the Continental USA (48 contiguous states). Shipping to a physical mailing address typically arrives between three (3) and seven (7) business days. Not available to P.O Boxes

2. UPS 2nd Day Air
UPS 2nd Day Air is only available for delivery within the Continental USA (48 contiguous states). Shipping to a physical mailing address typically arrives by the end of the second business day. Please call for cost and details. Not available to P.O Boxes

3. UPS 3 Day Select
UPS 3 Day Select is only available for delivery within the Continental USA (48 contiguous states). Shipping to a physical mailing address typically arrives by the end of the third business day. Please call for cost and details. Not available to P.O Boxes

4. USPS Priority Mail
We use U.S. Postal Service Priority Mail for all deliveries to Alaska, Hawaii , P.O. Boxes APO/FPO, Canada and USA territories(PR, VI, GU). Please refer to the shipping cost section for additional shipping charges.