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Return Policy

Don Francisco’s strives to provide exceptional coffee as well as Customer Service and will work with you to ensure your 100% satisfaction. If you are not pleased with any item, for any reason, we will gladly replace it, exchange it, or refund the purchase price. For your returns we will send UPS at our expense but you must first contact our Customer Service department at 800-697-5282 (Monday – Friday 7:30 am - 4:30 pm PST). Note: If you return items without contacting Don Francisco’s, you will be subject to pay the return shipping cost.